Shipping & Return Policy
Depending on your location, delivered within 2-5 business days in Canada via CanadaPost.
International Shipping Policy:
Sockology ships to most countries worldwide. Most international orders ship via CanadaPost International (5-14 business days for delivery to most countries). Shipping cost will be calculated on a per bases.
Duties and Taxes: International customers are responsible for all duties, taxes and customs fees for their order. Please contact your local customs office for more information. Unfortunately due to government restrictions, we are unable to devalue or mark a lower price on any customs paperwork.
You can return a product purchased from www.sockology.ca within 30 days of your order's original ship date. Just as long as it hasn't been washed, altered or worn and we will provide a full refund (not including shipping). If you are like me and you want a ``leg hug`` first, just to make sure you got the right fit, then send us your garment within 30 days and we will provide store credit.
Please follow the steps below in order to return a product:
- Request return authorization by emailing email@example.com. Please provide your name and/or order number, condition of item(s) being returned, and return reason.
- Once we receive your request, you will receive an RA# and instructions for processing your return.
Return Shipping: Return shipment charges are customer responsibility. To avoid lost merchandise, we strongly recommend sending items via a carrier that provides tracking information or delivery confirmation (UPS, FedEx, , DHL, USPS or CanadaPost with tracking). Sockology Inc. cannot refund products which are lost by the carrier and/or never received.